FAQ - Questions and Answers

  • How big are your cookies?
    Our New York cookies are huge! With a diameter of 9 cm / 3.5" and a weight of 120g / 4oz, they are perfect for sharing - or not!



  • How big are your brownies, blondies and rocky roads?

    We offer different sizes!

    For a little enjoyment there is our box of 3.

    For parties and larger occasions you can order our huge party box with 16 oder 25 pieces!


  • How long can you keep your sweets?

    When packed airtight, our cookies will stay fresh for up to 7 days and our brownies, blondies and rocky roads will stay fresh for up to 5 days. Please store in a cool, dry place.

    Our cakes, cupcakes and cheesecakes will stay fresh in the refrigerator up to 3 days.



  • Why do you have such high prices?

    At ARI'S Bakehouse, we believe the highest quality ingredients make the most delicious products. Our love of natural and flavourful ingredients means we pay a premium for the ingredients in our gourmet creations. If we can't find them locally, we search in regions around the world that are known to have the best of the best. Madagascar Bourbon vanilla , Belgian premium cocoa powder and premium chocolate, American brown sugar and peanut butter, sprinkles and Maraschino cherries from UK and many more! Our customers demand and deserve the very best.



  • Why do you use Belgian chocolate instead of our Swiss chocolate?!

    We understand that we are on sensitive ground here. 😅 Because Swiss chocolate is rightly known and loved all over the world. The reason why we use chocolate from Belgium for our products is actually not due to the quality, but rather to the special shape that we need, especially for our cookies, as well as certain cocoa content levels that we unfortunately cannot rely on for Swiss chocolate. So no offense, we love Swiss chocolate and actually prefer to eat it in our private lives! ☺️


  • Do you offer lactose-free / gluten-free / vegan product variants?

    Yes, we offer gluten-free cupcakes and gluten-free Burnt Basque Cheesecake! We take specific measures to prevent cross-contamination. However, minimal traces of gluten cannot be ruled out.

    Regarding lactose free and vegan products, we are unfortunately currently unable to offer these variants due to production reasons.



  • What if I have allergies?

    Unfortunately, we do not currently offer a nut-free option as we bake in a kitchen that uses nuts. All of our products may contain wheat, eggs, milk and soy and are baked in a kitchen that also uses nuts.